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Discuss the role of senior staff in recognising and assessing depression
Up to 8 hours can be earned completing this course
Define and plan end of life care
Identify practical strategies to deliver culturally and linguistically appropriate care and support
and identifying when to call an ambulance
Customer Service: Providing a 5 Star Experience Series_Risk Management Discuss the role of seniorCourse Description: How would you like to be treated? Learn how to provide a 5 star service experience for people in your care home Learning Outcomes: After completing this course, participants should be able to: Appreciate service as a fundamental philosophy Implement specific service strategies: the hospitality model, going the extra mile, exceeding expectations, demonstrating courtesy, under promising, over delivering Who is this course appropriate
US$ 15.60
US$ 29.90
US$ 20.58
US$ 69.99
US$ 1272.50
US$ 139.99
US$ 290.00
US$ 1109500.00
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